10 Smart Ways to Leverage AI in Customer Service

Ai customer service 2 scaled e1718400648999 | 10 Smart Ways to Leverage AI in Customer Service

Public opinion on artificial intelligence (AI) has shifted in recent years. Today, nearly three-quarters of people are comfortable leveraging an AI chatbot, and more than half say this extends into sensitive areas like medical and financial matters, a recent Qualtrics survey shows. More than half…

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Quick Guide: Invoice Factoring for Security Companies

A guide to invoice factoring for security companies.

Do you feel like managing cash flow for your security company is an uphill battle? It’s not you. It’s the nature of the business. An average of 119 days passes from the time a security services company extends credit until payment is received, according to…

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Focusing on Business Goals: 6 Ways to Stay Targeted

AdobeStock 100937534 e1718400786407 | Focusing on Business Goals: 6 Ways to Stay Targeted

Nine out of ten businesses fail to reach the strategic objectives they set because they don’t implement well, Economist surveys show. While there isn’t a single barrier that can be blamed for the issue, it often comes down to maintaining focus. An idea may look…

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5 Proven Techniques for Fostering a Culture of Innovation

Increase revenue and employee satisfaction by fostering innovation in the workplace.

“When the winds of change blow, some people build walls, and others build windmills.” This ancient Chinese proverb rings true even today. However, one question lingers: is your business preparing to build walls or windmills? If you’re fostering a culture of innovation, you’re far more…

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How To Conduct Market Research and Competitor Analysis

market research and competitor analysis | How To Conduct Market Research and Competitor Analysis

Market research and competitor analysis are two sides to the same coin. They provide essential information that can guide your business, product, and marketing strategies, allowing you to tailor your approach and build a stronger, more resilient company.   While there’s sometimes carryover between the…

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